Join Dr. Earney Lasten and Howard Maxwell for a full-day, in-person intensive drawing on the complete Connect2Teach curriculum in accessibility and inclusion — the same training used in Aruba Airport’s accessibility accreditation work. 🌍 Across eight hours, you’ll get a working grounding in disability awareness, inclusive customer service, accessible design (physical and digital), destination accessibility measurement, and what it takes to work as an accessibility expert. This is a highlights day across seven full course modules — anyone wanting to go deeper on any single topic can access the complete courses at connect2teach.us. 🎓
🎯 What You’ll Learn
- Define disability through the ICF framework and understand diverse traveler needs
- Apply person-first, inclusive communication strategies with customers of all abilities
- Apply the POUR principles (Perceivable, Operable, Understandable, Robust) to design and service
- Understand core WCAG standards for accessible websites and digital content
- Evaluate and measure the accessibility of a destination or business
- Understand the growing accessible health & wellness tourism market
- Define the role, skills, and diagnostic tools of an Accessibility Expert
- Build a practical accessibility action plan for your own business
🗓️ Program & Schedule — September 12, 2026
| ⏰ Time | 📚 Topic | 🎤 Speaker |
|---|---|---|
| 8:00 – 8:15 am | 👋 Welcome & Course Overview | Lasten & Maxwell |
| 8:15 – 9:00 am | 🧩 Understanding Disability & the ICF Framework | Howard Maxwell |
| 9:00 – 9:45 am | 🤝 Customer Service for All — Communication & Person-First Practice | Dr. Earney F. Lasten, Ph.D. |
| 9:45 – 9:55 am | ☕ Break | — |
| 9:55 – 10:40 am | 🎨 Accessibility & Inclusive Design — POUR Principles | Howard Maxwell |
| 10:40 – 11:25 am | 💻 Web Design Accessibility — WCAG Essentials | Dr. Earney F. Lasten, Ph.D. |
| 11:25 am – 12:10 pm | 📊 Analyzing & Measuring Destination/Business Accessibility | Dr. Earney F. Lasten, Ph.D. |
| 12:10 – 1:00 pm | 🍽️ Lunch Break | — |
| 1:00 – 1:45 pm | 🌴 Accessible Health & Wellness Tourism | Dr. Earney F. Lasten, Ph.D. |
| 1:45 – 2:30 pm | 🧭 Becoming an Accessibility Expert — Roles & Diagnostic Tools | Howard Maxwell |
| 2:30 – 2:40 pm | ☕ Break | — |
| 2:40 – 3:30 pm | 📝 Applied Workshop: Building Your Own Accessibility Action Plan | Lasten & Maxwell |
| 3:30 – 4:00 pm | 🎓 Certificates, Q&A & Closing | Lasten & Maxwell |
This full-day workshop is a highlights sampler across seven full Connect2Teach courses. Each topic covered here has a complete, longer-form course available at connect2teach.us for anyone who wants to go deeper.
